At Crown Rally Shop, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return, items must:

• Be unworn, unused, and unwashed
• Be in their original condition
• Include original tags and packaging when applicable
• Be free from stains, odors, pet hair, or other signs of use

Items that do not meet these requirements may be denied.

Non-Returnable Items

The following items are not eligible for return:

• Final sale items
• Gift cards
• Limited-edition or clearance merchandise
• Customized or personalized products
• Items marked as non-returnable at the time of purchase

Exchanges

If you need a different size or received the wrong item, please contact us within 30 days of delivery. Exchange requests are subject to product availability.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include:

• Your order number
• A description of the issue
• Photos of the item and packaging

We will work with you to resolve the issue as quickly as possible.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process and post the refund.

Original shipping charges are non-refundable unless the return is the result of our error.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item was damaged upon arrival
• The incorrect item was received
• The return is the result of an error on our part

We recommend using a trackable shipping service, as Crown Rally is not responsible for lost return shipments.

Contact Us

For return, exchange, or refund assistance, please contact our customer support team and include your order number so we can assist you as quickly as possible.