At the Crown Rally Shop, we are committed to providing a premium shopping experience and exceptional customer service. Please review our store policies below before making a purchase.

Order Processing

Orders are typically processed within 1–3 business days. Processing times may be extended during product launches, special events, holidays, or periods of high order volume.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping

Shipping rates and delivery estimates are calculated at checkout. Delivery times are provided by the shipping carrier and are not guaranteed.

For complete shipping details, please review our Shipping Policy.

Returns & Exchanges

We accept returns and exchanges on eligible merchandise within 30 days of delivery.

To qualify for a return or exchange, items must:

• Be unworn, unused, and unwashed
• Include original tags and packaging when applicable
• Be free from damage caused by normal wear or misuse

Limited-edition merchandise, event-exclusive products, giveaway items, and custom products may be non-returnable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can assist you promptly.

Order Changes & Cancellations

Once an order has been placed, we cannot guarantee modifications or cancellations. If you need assistance, please contact us as soon as possible and we will do our best to accommodate your request.

Event Merchandise

Certain Crown Rally Shop products may be released in limited quantities or as event-exclusive merchandise. Availability is not guaranteed, and all sales may be considered final unless otherwise stated.

Promotions & Giveaways

Promotions, giveaways, and special offers are subject to their individual terms and conditions. Crown Rally reserves the right to modify, suspend, or cancel promotions at any time without prior notice.

Pricing & Product Availability

Prices, product descriptions, and inventory levels are subject to change without notice. We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

Limitation of Liability

Crown Rally Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, services, events, or promotions.

Contact Us

If you have any questions regarding these Store Policies, please contact our support team. We are always happy to help.